Our story

Discover more about the team & values behind the brand

ABOUT US

Who we are

By offering a well-considered collection, we want to inspire our customers to make confident choices and help shape the future of interior style.

At Relay, we believe great style should be accessible — not exclusive. That’s why we aim to offer beautifully made rugs for real homes, combining thoughtful design, quality materials, and down-to-earth pricing.

Rooted in UK production, our approach is simple: make rugs that look good, feel good, and last. We choose materials with care, focusing on durability and comfort, because the performance of our products matters just as much as how they look in your home.

From hallway runners to statement pieces, every rug in our collection is designed to bring warmth, texture, and personality into everyday spaces.

Whether you’re dressing up a new room or refreshing a well-loved one, Relay is here to help you lay the groundwork for a home that feels like yours — stylish, lived-in, and well made.

UK PRODUCTION

Our original
Classic Collection

Keeping production in the UK means lower carbon emissions and more skilled jobs for local people.

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Richard and Susan have worked together here at Melrose for over 30 years, “when Susan started her sister Jane told me to ‘look after our Susan’ and that’s exactly what I did” Richard says. “I’ve worked here for over 35 years, I come here for the people. We’ve done it all, from paper picking orders to how we work now. We’ve moved with the times and grown with the company from Allerton to now here at Park View”.
 

“It’s all about teamwork here” Susan says. “We all get on well, if there is a problem, we always address it. You’ve just got to get on with it. If it wasn’t for Richard, and the team, I wouldn’t be where I am today, I have a lot to thank them for.”

 

SUSAN BURNS
TEAM LEADER, RELAY MACHINISTS

RICHARD LOCKWOOD
WAREHOUSE OPERATIVE

History of Relay

Not to brag, but we’re kind of proud of what we’ve achieved over the past few years.

2022

We’re extremely proud to continue the textile heritage of our local area. Our original site at Allerton Mills was built in 1868 and owned by Mr Isaac Smith whose business specialised in Mohair spinning.

WINNER: The National Flooring Innovation Awards: Environmental Category (Relay Rugs & Takeback Scheme by Melrose Interiors Ltd)
WINNER: Carpet Recycling UK Awards: Recycler of the Year: Melrose Interiors/Relay Rugs
WINNER: Carpet Recycling UK Awards: Recycling Champion of the Year Andy Murphy for Melrose Interiors/Relay Rugs
HIGHLY COMMENDED: Carpet Recycling UK Awards: Circular Economy Initiative: Melrose Interiors/Relay Rugs
HIGHLY COMMENDED: Carpet Recycling UK Awards: Reuse Member of the Year: Melrose Interiors Ltd/Relay Rugs
SHORTLISTED: Insider Made in Yorkshire Awards
SHORTLISTED: Yorkshire Business Masters Awards

2021

SHORTLISTED: Yorkshire Business Masters
SHORTLISTED: Asda Supplier Awards

2020

HIGHLY COMMENDED: Awards for Good Practice: Carpet Recycling UK

2019

SHORTLISTED: Yorkshire Business Masters
SHORTLISTED: Asda Supplier Awards

2018

HIGHLY COMMENDED: Awards for Good Practice: Carpet Recycling UK

2019

Moved to Park View Mills, Rebranded as Relay rugs

2004

Expanded to additional site, Hillam Road Distribution Centre

1985

Moved to Allerton Mills

1968

Founded